How to Assemble Hismith Premium Sex Machine

Hi @Jay, thank you for your comment. Our customer service has contacted you via emai. Once you have any aftersale questions, you can feel free to send us an email to service@hismith.co.uk. We will do our best to help you.

Good morning, Yesterday I had a Hismith AK-01 delivered, and I have constructed it as according to the manual. Unfortunately, it does not seem to be working. The power supply unit seems fine - the on/off button on the controller lights up. Unfortunately the arm is not moving. I have re-read the manual and watched the set up video, but I can't see anything that I've missed out. Please could you contact me as soon as possible to chat about this? Many thanks! Jaybird