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Frequently Asked Questions:

Question:
What is the stroke length, how to adjust it?

Answer:
The Stroke Lenth is adjustable, appox: 1.18-5.9 inches (3cm~ 15cm).You can just adjust the length of the rocker arm to change the turning radius, then the stroke length will change as you wish. you don' t need extra tool to adjust it.


Question:
Is shipping discreet?

Answer:
This machine is well packed, every part filmed entirely, then put it in a carved bubble chamber, beside, this item come with a canvas bag. The outer box is a ordinary yellow paper box. No sensitive words or other marks on the package. Your privacy is guaranteed.


Question:
How long is shipping time?

Answer:
We ship this item with DHL, it will take 5-7workdays to arrive your location.


Question:
Does this machine have a warranty?

Answer:
Yes, Hismith Sex machine has one year warranty, if there is any quality problem please contact with the seller to get a replacement or refund. Our email is service@hismith.co.uk


Question:
Instructions say to oil it after 3 months. What kind of oil do you recommend?

Answer:
Any High-Temp Wheel Bearing Grease is ok, you can search the keywords :High Temperature Wheel Bearing Grease on Amazon you can find what you want.Mobil Polyrex EM Electric Motor Bearing Grease is Recommended


Question:
What are the full specs for the motor?

Answer:
The input voltage is 24v 5A, Max power is 120W, 250RMP


Question:
How big is the machine in width and length?

Answer:
The size of the machine is 18.4*10.2*17.7 inches (46.8*26.0* 44.9 cm). Its’ weight is approx 11.150kg.


Question:
What voltage does it take?

Answer:
The Adapter is wide voltage design, suit for 110-250V , so you do not need a new adapter to match it.

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